New Online Banking Coming in November
In an effort to better serve our members, we will be rolling out a new online banking system in November. As always you will be able to view your accounts, pay bills, transfer money, order checks, look at your monthly statement, and apply for loans.
What’s different is the look and feel. This new version is more user-friendly which allows for better page navigation, enhancing your online banking experience. Two new features will allow you to access your account from your mobile phone and you will also be able to view a copy of your posted checks.
You can try the online demo here: https://secure5.onlineaccess1.com/SIUCU_Online/Demo/Demo.htm
Note:You will be required to enter in your phone number or e-mail address when you log onto the system for the first time. If your address is not correct, you won’t be able to view your account. Be sure to check your address with us to avoid any inconvenience.
Agency warns of false site, phishing scam
ALEXANDRIA, Va. (10/8/10)—Credit unions should be wary of e-mails that claim to be from the National Credit Union Administration (NCUA) and promise their recipients $50 for taking an NCUA-created survey, the NCUA said Thursday.
According to the agency, the survey link directs members to a false version of the NCUA homepage. That site contains “an illicit survey that solicits credit card account numbers and confidential personal information” from survey respondents.
In a release, the NCUA warned that the site is a phishing scam, adding that the agency “will never ask credit union members or the general public for personal account or personally identifiable information as part of a survey.”
“Any e-mail that alleges to be from NCUA and asks for account information is fraudulent and should be treated as suspicious,” NCUA added.
NCUA has advised that those who may have clicked on the link “consult with a computer security or anti-virus specialist to assess the need to re-install a clean image of the computer system.” Generally, credit unions should encourage their members to execute simple antivirus scans, install security patches as needed, and use caution in general when online.
Member Spotlight: Jeff McGoy
How long have you been a member at SIU Credit Union?
Jeff: I have been a member for at least 3 years now.
What do you do for a living?
Jeff: I work at SIUC as a Coordinator of New Student Programs and an advisor for 7 Registered Student Organizations.
What is the most Rewarding part of your job?
Jeff: Working with the students, their families, faculty, staff, and the community.
How would you sum up your experiences at SIUCU?
Very good! I love the customer service, availability and financial security.
Do you hold any other accounts at other financial institutions? And if so, what’s the biggest difference?
Jeff: I do but everything at SIUCU is very professional, easy to access and I never have any worries about my money, account, hidden fees or whatever.
When you think of SIUCU, what’s the first word that comes to mind?
Jeff: Quality!
Was there ever a time where we went beyond your expectations?
Jeff: Yes! Just in all that is done. I am always pleased about the service, friendliness, and availability.
Which branch of SIUCU do you most often visit? On a scale of 1-10, how would you rate the atmosphere there?
Jeff: The Carbondale East Branch is my favorite!!! The atmosphere is always a Perfect 10!
Not too long ago, you got tickets to our tailgate, how’d you like it?
Jeff: It was really nice! One of my uncles was in town visiting and he spoke very highly of the service and atmosphere.
Additional comments:
I LOVE SIU Credit Union and do refer people to you all. Thanks for all that you do!
- Jeff McGoy
General Logan’s Country Jam Sept. 25
SIU Credit Union is proud to help underwrite this concert that benefits the John A. Logan College Foundation
FBI warns of debit card phone scam
September 7, 2010 FBI, SPRINGFIELD DIVISION
DEBIT CARD PHONE SCAM
A computer automated phone scam has impacted Central and Southern Illinois Bank customers. Debit card customers are receiving automated telephone calls stating their debit card account has been breached, and then told they will need to “reset” their information in order to use their account.
The “scam” works this way – The telephone rings, and the caller ID shows “not available” or “private number”. An automated recording states “your debit card account has been breached. You need to reset your account by following these steps”. The automated recording states to press “1” to begin.
By pressing “1” a computer system has been activated. The customer is then told to enter the sixteen digit card number, and the expiration date. The automated voice then asks for the three digit Customer Verification Value Code (CVV Code) located on the back of the card, followed by the four digit pin number. The perpetrators of the scam now have all the information they need to access the victim customer’s debit card account.
It is important to remember not to give out personal information over the phone including passwords or pin numbers. Banks do not use an automated system to ask for this type of customer information regarding their accounts. Banks already have customer account information, and therefore do not need to ask for their information over the phone.
If you believe you have been contacted or unknowingly participated in this scam, you are urged to contact your financial institution immediately.
SIU Freshman winner of free iPad
Each August the credit union tries to find the hottest item and give it away to one of our new or returning members who come flooding into Carbondale for school.
This year, we gave away an iPad to Erica Pickett. Erika is a new credit union member and is a freshman in nursing at Southern Illinois University Carbondale. Erica was excited to win the iPad and we wish Erika good look in her studies.
Erica Pickett, a freshman in nursing at SIUC, receives her iPad from Dennis Schaefer, CEO of SIU Credit Union.
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