| Q: |
Why would I want to use Home Banking @dvantage from SIU CU? |
| A: |
There are a variety of reasons why you might use SIU Credit Union's Home Banking @dvantage on-line services. You can transfer money to different accounts, check your balances, or make a stop payment. Click here for complete information on the benefits of using Home Banking @dvantage. |
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| Q: |
What do I do if I forget my Home Banking @dvantage password? |
| A: |
If you forget your Home Banking @dvantage password, you must visit one of our three locations to update your password. SIU CU only changes your passwords in person to verify your identity and protect your accounts. |
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| Q: |
How do I get a password for Home Banking @dvantage? |
| A: |
Your password should have been given to you upon opening your membership with SIU Credit Union. To find out your current password, please visit one of our three locations in Carbondale or Marion. |
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| Q: |
How do I access Home Banking @dvantage On-Line Services? |
| A: |
To access Home Banking @dvantage On-Line Services, click here. Click here to view instructions about how to log on to our on-line services. |
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| Q: |
Can I view my account balances and information for my SIU Credit Union VISA© Credit Card? |
| A: |
You can view your SIU CU Visa Credit Card information by visiting www.ezcardinfo.com. Simply enroll with My Credit Card Information.com, and you will be able to view payment information, balances, and credit limit information. (Click here to www.ezcardinfo.com) |
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| Q: |
Is there any delay in the information that I see regarding my accounts when I use Home Banking @dvantage On-Line Services? |
| A: |
The information that you view when you use our Home Banking @dvantage on-line service is the same information that we see when view your accounts at our local branches. The Home Banking @dvantage service is linked directly to our database and is updated throughout the day as transactions happen. |
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| Q: |
Is Home Banking @dvantage secure? |
| A: |
Home Banking @dvantage on-line services are protected through a firewall and a digital secure certificate. SIU CU servers are True Secure Compliant® under the guidelines set forth by the NCUA. |
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| Q: |
What is SIU Credit Union's Bill Payer service? |
| A: |
SIU Credit Union's Bill Payer service allows you to pay your bills electronically. Click here for more information on SIU CU's Bill Payer Services. |
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